faq & policy

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FREQUENTLY ASKED QUESTIONS

 

If your questions are not answered on this page, please feel free to contact me by email at creative.kaylahuszar@gmail.com
or call 306.550.2718.

 

LOCATION & PARKING

Suite 300 - 1954 Angus St, REGINA, SK
Street Parking is available on Angus Street and on all surrounding streets.
ANGUS: Two hour maximum time limit  Monday through Friday 8 AM to 6 PM and unlimited after 6 PM. No time limit on Saturday and Sunday.

AREAS OF SERVICE

Regina, SK and surrounding areas. White City, Lumsden, Balgonie, just to name a few.
I will drive up to 70kms in any direction outside of Regina. Mileage rates apply. 

ENTERING THE STUDIO

The studio can be buzzing with people, depending on the time you come for services.
Our building is stair access only, we are on the third floor.
APPOINTMENTS: Come in the front door and head straight down the hallway to the couch. Kayla will come out of her office and get you for your appointment, when ready.
GROUP ATTENDANCE: Come in the front door and head straight to the back studio (the one with the couches), this is where groups will take place. Make yourself comfortable, help yourself to a coffee, tea or water.

ETIQUETTE

ARRIVING ON TIME:
If you arrive late for an appointment, you will be charged the full session fee.
Generally for any of the mom groups I don't consider anyone "late" - I understand the stress of leaving in a timely fashion with tiny human in tow. If "lateness" can't be avoided, please slide in quietly and catch up as best you can.
ILLNESS: 
Please stay home if you are sick and/or contagious (applies to your children too).

INSURANCE & TAXES

Kayla is a registered Social Worker with the Saskatchewan Social Work Association (SASW). Your appointments will be covered by certain benefits plans & are tax free.

ATTIRE

Why is MY therapist wearing CASUAL/workout clothes? 

Well, I am a jeans & t-shirt kind of gal at heart, at some point  in our therapeutic relationship you will find me wearing comfy stretchy pants and STAR WARS t-shirts. PLUS, I have clients who I see in home and go for walks with (in all weather) in addition to playing with babies in the studio during mom groups and seeing clients in-studio.


PAYMENT & REFUND POLICY

 

Please understand, while I strive to be as accommodating as possible, the services here require meticulous planning and spaces are limited. When cancelling a commitment, 
please give as much notice as possible. 

Payments can be made via cash, cheque, Email Money Transfer, or online payment, Credit Card in person.

See conditions below. 

 

COUNSELLING

Payment is expected at the end of every session.
Payment is expected for any missed session, unless the appointment is cancelled at least 36 hours in advance. If you arrive late for an appointment, you will be charged the full session fee.
Clients will be charged a $25.00 penalty fee for NSF checks. If payment becomes a concern, please discuss it with Kayla.

EXPRESSIVE ART PROGRAMS

There is a non-refundable $175 DEPOSIT due at the time of registration. After the deposit is paid, you have three options:

  • $800 - remaining balance paid in full during the first session
  • $400 & $400 - TWO equal instalments  made during SESSION 4 & 8
  • $100 - pay per session

Payment is expected for any missed session, unless the appointment is cancelled at least 36 hours in advance. If you arrive late for an appointment, you will be charged the full session fee.
Clients will be charged a $25.00 penalty fee for NSF checks. If payment becomes a concern, please discuss it with Kayla.

BRINGING HOME BABY

There is a non-refundable $200 DEPOSIT due at the time of registration. After the deposit is paid, you have three options:

  • Remaining balance paid in full during the consult
  • TWO equal instalments, made half way and final payment made on last week of service
  • Pay per session

Payment is expected for any missed session, unless the appointment is cancelled at least 36 hours in advance. If you arrive late for an appointment, you will be charged the full session fee. Clients will be charged a $25.00 penalty fee for NSF checks. If payment becomes a concern, please discuss it with Kayla.

MINDFUL MOTHERING DROP-IN

  • Full payment is required at the time of registration and is non-refundable, unless contact is made within 36 hours of the registered date & time.
  • TRANSFERS may be approved by Kayla, when contact is made within 36 hours of ythe registered date & time.
  • Refunds will not be administered for no-show.

MATERNAL HEALING GROUP

  • PAYMENT OPTIONS:
    Pay $79 DEPOSIT at time of registration & $100 BALANCE on or before week one
    Pay $179 FULL FEE at time of registration
  • REFUND POLICY: 
    If DEPOSIT is paid at time of registration, it is non-refundable.
    If PAY IN FULL is paid at time of registration, it is fully refundable (minus $79 handling fee)
    Refunds will not be administered for no-show or cancellation once group has started.
  • TRANSFERS may be approved by Kayla, when contact is made within 7 days of your pre-registered date & time.
  • CANCELLED GROUP due to low registration numbers: 100% refund.