frequently asked questions

 

If your questions are not answered on this page, please feel free to contact me by email at creative.kaylahuszar@gmail.com
or call 306.550.2718.

 

LOCATION & PARKING

Suite 400 - 1118 Broad St

PARKING ON BROAD: One hour maximum time limit. Monday through Friday 8 AM to 6 PM and unlimited after 6 PM. No time limit on Saturday and Sunday. BUS LANE from 3:30 to 5:30pm.

There is also a huge PARKING LOT on Rose Street (to the west, behind the building).

AREAS OF SERVICE

Regina, SK and surrounding areas. White City, Lumsden, Balgonie, just to name a few.
I will drive up to 70kms in any direction outside of Regina. Mileage rates apply. 

ENTERING THE STUDIO

Enter the building, trek to the top floor. There is a waiting area, as soon as you come up the stairs (to the left) - unless my door is propped open, please wait here until I come and get you. I am in suite 400 - your immediate RIGHT at the top of the stairs. Look for my NEW logo on the door.
NOTE: This building is also stair access only, the BONUS is that the elevator will be operational in the spring.

ETIQUETTE

ARRIVING ON TIME:
~ If you arrive late for an appointment, you will be charged the full session fee.
~ Generally for any of the mom groups I don't consider anyone "late" - I understand the nature of leaving the house in a timely fashion with tiny human. If "lateness" can't be avoided, please slide in quietly and catch up as best you can.
ILLNESS: 
Please stay home if you are sick and/or contagious (this applies to your children too).

INSURANCE & TAXES

Kayla is a registered Social Worker with the Saskatchewan Social Work Association (SASW). Your appointments will be covered by certain benefits plans & are tax free.

ATTIRE

Why is MY therapist wearing CASUAL/workout clothes? 

I have clients who I see in home and go for walks with (in all weather) in addition to playing with babies in the studio during mom groups and seeing clients in-studio. PLUS, At heart, I am a jeans & t-shirt kind of woman, at some point  in our therapeutic relationship you will find me wearing comfy pants and t-shirts.


 

Payments & Refunds

 

Please understand, while I strive to be as accommodating as possible, the services here require meticulous planning and spaces are limited. When cancelling a commitment, 
please give as much notice as possible. 

Payments can be made via cash, cheque, email money transfer, or online payment, credit cards accepted in person.

See conditions below. 

 

COUNSELLING

Payment is expected at the end of every session.
Payment is expected for any missed session, unless the appointment is cancelled at least 36 hours in advance. If you arrive late for an appointment, you will be charged the full session fee.
Clients will be charged a $25.00 penalty fee for NSF checks. If payment becomes a concern, please discuss it with Kayla.

EXPRESSIVE ART PROGRAMS

There is a non-refundable DEPOSIT due at the time of registration. After the deposit is paid, you have three options:

  • Remaining balance paid in full during the first session

  • TWO equal instalments made during SESSION 4 & 8

  • Pay per session

Payment is expected for any missed session, unless the appointment is cancelled at least 36 hours in advance. If you arrive late for an appointment, you will be charged the full session fee.
Clients will be charged a $25.00 penalty fee for NSF checks. If payment becomes a concern, please discuss it with Kayla.

BRINGING HOME BABY

There is a non-refundable DEPOSIT due at the time of registration. After the deposit is paid, you have three options:

  • Remaining balance paid in full during the consult

  • TWO equal instalments, made half way and final payment made on last week of service

  • Pay per session

Payment is expected for any missed session, unless the appointment is cancelled at least 36 hours in advance. If you arrive late for an appointment, you will be charged the full session fee. Clients will be charged a $25.00 penalty fee for NSF checks. If payment becomes a concern, please discuss it with Kayla.

MINDFUL MOTHERING DROP-IN

  • Full payment is required at the time of registration and is non-refundable, unless contact is made within 36 hours of the registered date & time.

  • TRANSFERS may be approved by Kayla, when contact is made within 36 hours of ythe registered date & time.

  • Refunds will not be administered for no-show.

MATERNAL HEALING GROUP

  • PAYMENT OPTIONS:
    1. Pay DEPOSIT at time of registration & BALANCE on or before week one
    2. PAY IN FULL at time of registration

  • REFUND POLICY:
    If DEPOSIT is paid at time of registration, it is non-refundable.
    If PAY IN FULL is paid at time of registration, it is refundable (minus $50 handling fee), up to three days before start date
    Refunds will not be administered for no-show or cancellation/withdraw once group has started.

  • TRANSFERS may be approved by Kayla, when contact is made within 7 days of your pre-registered date & time.

  • CANCELLED GROUP due to low registration numbers: 100% refund.